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At Web Digital Mantra IT Services, accessible from https://www.webdigitalmantra.in/ we prioritize customer satisfaction and aim to provide quality digital solutions. We understand that circumstances may arise where a refund is warranted. Here's our refund policy to guide you through the process:
Refunds are processed for digital services if the service delivered does not meet the specifications outlined in the agreed-upon project scope.
To initiate a refund, customers must submit a formal request through our designated communication channels within 4 to 5 days of service delivery.
Refund requests are subject to evaluation based on the adherence to the project scope, agreed-upon milestones, and overall service quality.
Once approved, refunds will be processed within few working days via the original payment method.
Certain services or products may be labeled as non-refundable. These will be clearly communicated during the purchasing process.
Cancellations made within the given timeframe of placing an order may be eligible for a full refund, while cancellations beyond this period may incur applicable charges. For any refund-related queries or assistance, please contact our customer support team. Your satisfaction is our priority at Web Digital Mantra Pvt Ltd, and we are committed to ensuring a fair and transparent refund process.
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